You have 20 days to request the return of an item.
For a product to be considered eligible for return, it must be in the same condition it was purchased in, with no signs of use. The shoe box must not show any signs of wear (tape or label) and must not serve as a container. In the event of damage, a refund penalty may be charged.
To make a size exchange or return, please access the following link with the order ID and buyer's email address:
If you have any doubts or questions, please email: firstname.lastname@example.org
Please specify the order number and your name in the email.
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision whether to approve your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
If you have not yet received your refund, please check your bank account again first.
Next, contact your credit card issuer, as there may be a delay before your refund is officially posted.
Then contact your bank. There is often a processing time required before a refund is posted.
If after completing all these steps you still have not received your refund, please contact us at email@example.com
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